A complaint? We’d love to hear from you!
At Alles Kidz Kinderopvang, we do our best every day to provide a positive childcare experience. Still, it’s possible that you’re not completely satisfied. Let us know! We’re always open to your opinion, idea, or complaint.
First, discuss the matter with the staff member involved. Can’t work it out together? Then you can file a formal complaint. This must be done in writing, and you can email your complaint to:
info@alleskidzkinderopvang.nl
Our complaints officer will make sure your complaint is handled with care and that you receive a response.
And if we can’t resolve it together?
You can always contact:
Klachtenloket Kinderopvang – for advice or assistance
De Geschillencommissie – if you want your complaint formally assessed
The full complaints procedure is available for review at the administration office. Feel free to ask if you’d like to read all the details!
